Privacy Policy

Last updated: 13 May 2026

Royal Ace Casino Australia ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what information we collect when you visit royalacecasino-au.com, how we use it, and the choices you have.

1. Who We Are

This website is an informational and review resource focused on Royal Ace casino Australia. We do not operate the casino, do not accept deposits and do not pay out winnings. When you click an outbound link or banner on our site, you are taken to a third-party operator who handles your gaming account, deposits and withdrawals under their own privacy policy.

2. Information We Collect

We collect two broad categories of information:

2.1 Information you provide directly

  • Email address and message content if you contact us via support@royalacecasino-au.com.
  • Any feedback, comments or survey responses you choose to submit.

2.2 Information collected automatically

  • Technical data such as IP address, browser type and version, operating system and device identifiers.
  • Usage data including pages visited, time spent on pages, referring URLs and click events.
  • Cookies and similar tracking technologies (see our Cookie Policy for details).

3. How We Use Your Information

  • To operate, maintain and improve the website.
  • To respond to your enquiries and provide customer support.
  • To analyse traffic and user behaviour for editorial and performance purposes.
  • To detect, prevent and address fraud, abuse or security incidents.
  • To comply with applicable legal obligations under Australian law.

4. Legal Basis for Processing

Under the Australian Privacy Act 1988, we process personal information on the basis of: (a) your consent, where required; (b) the necessity of the processing for the performance of services you request; and (c) our legitimate business interests in operating and improving the site.

5. Disclosure of Information

We do not sell your personal information. We may disclose information to:

  • Service providers who help us run the website (hosting, analytics, email delivery).
  • Law enforcement or regulatory bodies where required by Australian law.
  • Affiliate partners only in aggregated, non-identifying form (e.g., total click counts).

6. International Data Transfers

Some of our service providers are located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure recipients comply with the Australian Privacy Principles or equivalent protections.

7. Data Retention

We retain personal information only as long as necessary for the purposes set out in this policy or to meet legal, accounting or reporting obligations. Email correspondence is typically retained for up to 24 months unless a longer period is required.

8. Security

We use industry-standard technical and organisational measures — including TLS/SSL encryption and access controls — to protect personal information. No method of online transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Your Rights Under the Australian Privacy Act

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or out-of-date information.
  • Request deletion of your personal information, subject to legal retention obligations.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, email support@royalacecasino-au.com. We will respond within 30 days.

10. Children's Privacy

This website is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on this page.

12. Contact Us

For any privacy-related questions or to exercise your rights, contact us at support@royalacecasino-au.com.

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